At Le Stique, we’re committed to delivering your order safely and efficiently. Our team partners with trusted fulfillment centers and carriers to ensure your items arrive in a timely manner, with full transparency every step of the way.

Order Processing

All orders are processed promptly after purchase. Once your order has been prepared and handed to the carrier, you will receive an email confirmation with your tracking number so you can follow your package’s journey.

Shipping Costs

Shipping costs are calculated at checkout and depend on the weight, dimensions, and destination of your order. This allows us to provide fair and accurate shipping rates for every customer.

Delivery Times

Delivery times vary depending on your location and the shipping method selected at checkout. Orders may arrive within a few days to a few weeks depending on region, seasonal demand, and customs clearance. While we strive to deliver as quickly as possible, please allow up to 30 days for some international deliveries.

Tracking Your Order

You’ll receive a tracking code as soon as your order is shipped. Tracking updates are available online, and you can monitor your delivery status at any time.

Lost or Damaged Packages

In the rare event your order is delayed, lost, or arrives damaged, please contact our customer support team. We’ll work directly with the carrier to resolve the issue quickly and ensure you receive a replacement or refund where applicable.

Returns & Refunds

If you experience an issue with your order and need to request a return or refund, please reach out to us. Our team will provide detailed instructions for the return process. Refunds are processed once items are received and inspected.

Packaging

Your order will be carefully packaged to ensure safe delivery. For select items, we may offer special packaging options, which will be noted at checkout.

Shipping Restrictions

Please note that some items cannot be shipped to PO Boxes, APO/FPO addresses, or certain restricted destinations due to carrier limitations.